We believe in building strong relationships with our clients. After all, we're part of the same community. Hear from some of the businesses and people we've helped over the years — and reach out to us about sharing your own story.
Words From Our Fans
See what our business clients have to say about their experiences banking with Republic Bank of Arizona:
Betsy Wolf, Osborne & Keenan, P.C.
"Thanks to you and all those at Republic Bank of Arizona for your assistance in getting the loans and their forgiveness. You were all so easy to work with and so helpful. Your bank was referred to us and we would not hesitate to refer you to others.”
Sheldon Knapp,The Phoenix City Grille
"The bank solicited our business, so when I met with them and told them what I needed, the bank was able to put together a plan for us. The most important thing for me is that my bank has an understanding of my businesses.”
Trase Barney, HealthyU Family Medicine
“We wanted to work with a local community bank. A few colleagues recommended Republic Bank of Arizona. We talked to a lot of banks before making a decision. We feel RBAZ is the best vendor partnership we have.”
Jan Sandlin, The Frank Development Group, Inc.
”I just want to take a moment to THANK YOU for the SUPERIOR customer service that you all always provide. You guys are the best!"
George Botea, CFO, Black Moutain Investment Company
“We chose Republic because we know and trust the people working there. I know if there's ever anything I need, I can pick up the phone and get a decision-maker on the line. I have high respect for Brian; he's a man of integrity. You guys are friendly, and I get the sense that you want us to succeed."
Denise Holliday, Esq., Hull, Holliday & Holliday PLC
“Your company was a rock star in that process and I have been singing your praises for months.”
Ted Simons, Synergy Group
“My experience with RBAZ has given me hope that customer service still exists! I appreciate your communication and follow through during this process.”
Candice Bender-Dee & Mark Dee, Recovery Rx
“Just a quick message to express our sincere appreciation for the effort you contributed to helping Recovery Rx to successfully secure this important supplemental funding. We look forward to establishing a permanent relationship with Republic Bank of Arizona and to working closer together in the near future.”
Teresa Ornelas, Great Impact
“What drew me to Republic Bank of Arizona is their involvement in the business community. When PPP came out and I was scrambling for information, my bank would not help me. That was the last straw for me and I decided to look for another bank. I called RBAZ and the next day Karen Vitkovich came to our office and talked to us about our needs and what makes RBAZ different from other banks. After spending time with her I decided to move my accounts over ASAP and I have not looked back since."
Bob Brown, BBM Services
"Thank you so much for all your help during this process. It has been a difficult year to say the least, and I appreciate your help. You have definitely secured my future business with Republic Bank of Arizona."
Todd Bond, Bond Properties
“I love that I can walk into Brian's office and say, 'here's what I need,' and he'll listen and help. I couldn't imagine doing what I do working with a national bank.”
Elizabeth Oviedo, Symmetry Software
“I really appreciate the responsiveness the bank provides us. The bank was really incredible during the PPPloan process. We had a very successful and seamless experience, which I know many other businesses did not receive with their bank. We are very grateful for the bank’s help leading us through the process.”
Aimee Runyon, Assistance League of Phoenix
“Republic Bank of Arizona is our hero! Not only was the team completely on top of the PPP, they have all been so responsive and willing to help. I realize that banks everywhere are overloaded trying to roll out this new and unprecedented program. I hate to think of where we would be today without Republic Bank. My hope is that every small business/nonprofit that was not a customer, but that Republic Bank helped during this time of great need, will move their banking and become a customer.”
Wayne Lipovitch, North Phoenix Animal Clinic
“Thank you for helping me with the PPP loan. I realize the pressure the banks were under to process so many loans in such a short period of time. I appreciate you helping me out, especially considering I was not a customer at your bank. You helped me when my own bank wouldn’t. Thanks again, and stay healthy.”
Ginny Jontes, Heidi's Village
“I had an unusual financial situation that most banks found complicated. They found a way to make the loan process simple and easy. Everyone I have encountered at the bank has been friendly, helpful and professional. I would recommend the Republic Bank of Arizona to anyone needing a loan for their business. They care about each client and work hard to find a loan that works for you. I have had a relationship with many banks over the years, but none that met the gold standard in my book like the Republic Bank of Arizona!”
Tim Kuhn, Arizona Tuition Connection
“The bank has been phenomenal to work with. They’ve bent over backwards to meet our needs and help us run our organization more efficiently. They really seem to understand the financial needs of the nonprofit community.”
Andy Price, Boy Scouts of America, Grand Canyon Council
“Republic Bank of Arizona continues to work with us to help us save money and be better stewards with the resources entrusted to us."
Tom Shorall, Shorall McGoldrick Brinkmann
“Our banking needs are simple, but what we do need is a bank that’s accessible and flexible. The inflexibility of most large banks was frustrating. They don’t know who you are, and you can never get one person who you can call. Republic Bank of Arizona offered the personal, human element we needed, focusing more on accommodating our needs and building a relationship with us. It’s similar to how we practice.”
Benjamin Hall, Benjamin Hall Design
“I like that Republic Bank of Arizona is local and not part of a huge corporation. It’s nice to meet with someone in person if I have a question. Carlos is more than willing to come to the construction site and meet with me or answer any questions I have. And, I feel like I benefit from the bank’s knowledge of this market from a banking perspective.”
Ralph Rockow, Exodyne
“I'm impressed with the progress the Bank has made, becoming a highly-rated, financially sound institution focused on supporting local businesses and the local community."
Jon Perkins, Sonoran Plumbing Supply
“I believe Republic Bank of Arizona is genuinely focused on helping local businesses be successful, and that’s great for us. I know I can count on Todd and his team to look out for us, and do what is in our best interest as a company.”
James Devlin, Sonoran Express Car Wash
“I’ve had a number of banking relationships with the large national and international banks and thought it would be easy to work with them on the capital structure for this business. I was absolutely shocked by the lack of interest, best case, or with the level of arrogance when I initially engaged them. From there, I stepped back to look for a partner that was focused on my business and my needs. Republic Bank of Arizona fit the bill immediately. They have SBA experience and a great team servicing my account -- in particular, Carlos Molina and Emily Chedister."
Peter Pascu, DWL Architects
"Our former bank kept changing our account representatives at a rapid rate. When it got to the point that our account representatives no longer understood the nature of our business, did not understand our business needs, and we became just another account number for them, we knew we needed to make a change. So we did. Switching to Republic Bank of Arizona proved to be just the partner we were looking for."
Frank Heldt, Heldt Lumber
"When we banked at a larger corporate bank, we sometimes felt like just a number. Banking at Republic Bank of Arizona, we have a sense that they understand who we are, what we do, and how we do it. I most appreciate the fact that it's a local bank and they make us feel very valued."
Aaron Klusman, Developer, Campbell Commons
"Anytime you get a group of people that believe in your abilities and have confidence in what you're doing, it's a big asset. The trust factor is big and works both ways with them willing to work with me, and my comfort level with Republic Bank of Arizona. I know I can trust them to do right by me."
Samir Yono, Owner, All American Sports Grill
"As a business owner, I've been with multiple banks for over 50 years and have never received such a high level of client service as I have from Republic Bank of Arizona. Every loan request submitted was studied carefully and the approval was based on their guidelines but also on the experience of the client and their successes. Banking with a local bank who treats you like family makes all the difference."
Shahe Koulloukian, President, Mazvo, Inc.
"Being a small business owner and operator for over 19 years my primary focus has always been to build a lasting relationship with my clients and that is the same treatment I receive from Republic Bank of Arizona. Everyone at the bank is enthusiastic, responsive and attentive to my financial needs. Banking and buying local benefits all of us in the community."
Jim LaBrie, Owner, Bug and Weed Mart Stores
"I switched from banking with an impersonal "big box, too-big-to-fail" institution and got a dramatically more personal and efficient experience from Republic Bank of Arizona. I like keeping business and personal monies here in Arizona, and the service from Republic Bank of Arizona has been exceptional!"
James E. Gerdes, President, Industrial Refrigeration & Boiler Company
"Republic Bank and other community banks are essential to keep Arizona generated banking profits available for reinvestment in Arizona enterprise rather than being sent out of our local economy."
Howard Peterson, Co-Owner, American West Construction and Development
"The banking team at Republic Bank of Arizona has done and continues to do an outstanding job in taking care of my company's business banking needs. In today's world of large, national banks, it is refreshing to work with a local bank that genuinely cares about its clients. If your business is looking for a hard-working banking partner, consider Republic Bank of Arizona."
The Phoenix City Grille
His long-term plan to move to Europe was scrapped when his love for the restaurant buisness and Phoenix took hold. Sheldon Knapp, owner of The Phoenix City Grille, created a place for customers to have a great meal in a relaxed and friendly environment. A place that has trived for 25+ years thanks to his passion for "keeping things fresh and exciting."
HealthyU Family Medicine
The team at HealthyU Family Medicine is on a mission to signifiantly improve access to primary care in many underserved areas around Arizona. The HealthyU model is focused on providing access to a primary care provider who remains at the center of the patient's care journey, with one primary goal: to keep the patient healthy and out of the hospital.
Black Mountain Investment Company
In just over a decade, Black Mountain Investment Company has grown from an Arizona-based residential development company to a national investment firm. Started by childhood friends, Black Mountian is built on a foundation of trust and offers clients a diversified portfolio that focuses on the aerospace, engineering, real estate, and construction industries.
Innovation, determination, and creative thinking helped Teresa Ornelas develop a thriving promotional products and apparel company. She shares how her woman-owned business overcame economic hardships, tips to keep employees motivated, and her ultimate secret for running a successful business.
The resilience and determination shown by many of our customers is remarkable. Todd Bond is no exception. We enjoyed his inspirational story about being homeless as a child, developing a lucrative career in the auto industry, building Bond Properties into a successful business, and then rebuilding it after nearly losing it all. Our favorite tip from Todd: “Stay positive, even during the hard times.”
In 1984, Symmetry Software sold one product and was run solely by software pioneer, Tom Reahard. Today, Symmetry Software is known as a leader in payroll-related technology applications that simplify the payroll process from start to finish. From quirky, unconventional beginnings, Tom and his team continue to provide leading-edge and regulatory compliant products.
While the existing animal welfare organizations in Maricopa County do a phenomenal job of rescuing and treating hurt, abandoned and homeless pets, there are just not enough resources to house these animals during their recovery and prior to adoption. Heidi’s Village is paving the way for animal welfare organizations in the Valley with a safe place to board animals, provide medical and behavioral support, and ultimately find them loving homes, says founder Ginny Jontes.
Arizona Tuition Connection
All students deserve the chance to succeed in school and Arizona Tution Connection is all about giving them that chance. While the nonprofit provides scholarships for families at all income levels, it focuses its efforts on supporting low-income families with access to schools they may not otherwise be able to attend. Executive Director Tim Kuhn started the organziation eight years ago when he saw a need to help parents navigate through the complicated paperwork of applying for tuition funding.
Boy Scouts of America
Exciting changes are going on at the Grand Canyon Council of the Boy Scouts of America. Scout Executive Andy Price is taking on the challenges with a positive outlook. He and his team are working hard to boost membership and increase the support the organization has built within the community. Andy also shares some important tips for other non-profits on what to look for when choosing a bank.
Shorall McGoldrick Brinkmann
Representing other lawyers can be challenging for a law firm, but one that the Shorall McGoldrick Brinkmann law firm has mastered. The firm prides itself on it's expertise and extensive trial experience, which has become harder to find these days, says founding partner Tom Shorall.
Benjamin Hall Design
“About every three years, I need to take a break from working on client designs and design and build my own project,” explains Benjamin Hall, award-winning architect and owner of Benjamin Hall Design. “It’s really a joy to physically see how your own work influences a community.” His newest project, a micro-housing development in downtown Phoenix, is doing just that.
Growing up on a farm, Ralph Rockow had no idea his knack for repairing farm equipment would give him the basic skills to help send astronauts to the moon and back. A Republic Bank of Arizona customer and founding shareholder, Ralph has a rich professional career that includes several historic innovations, many of which have saved thousands of lives.
Sonoran Plumbing Supply
Jon Perkins and his son Jonathan opened their plumbing supply store with a card table, two chairs, a pad of paper, and support from suppliers who offered him extended terms. Then it happened -- a friend from the past placed a very large order and paid for it up front.
Previous Client Spotlights
"I've always had the ability to think three dimensionally, and that in many ways led to my interest in architecture," said Pascu, executive vice president of DWL Architects, a firm that has successfully weathered the economic ups and downs for nearly 70 years.
Spotlight on Heldt Lumber
“Some of the core products have stayed the same,” said Heldt. “A two-by-four is still a two-by-four, but many of the products we sell have changed since my father started the business 64 years ago. How the products are manufactured is different, how we take products to market has changed, even the customers we service are different.”