Spotlight on Banker Cathy Mireles
When it Comes to Serving Clients, She Totally Nails It!
She can swing a hammer like a pro, but her real passion is building client relationships rather than houses. Cathy Mireles, Republic Bank of Arizona’s Operations Manager, has built homes for Habitat for Humanity and recently helped remodel her family’s home, but her day job at RBAZ is her true calling, she says.
Cathy and RBAZ’s two Universal Tellers are a small but mighty team that represents “the face of the Bank.” With a banking career that spans 30-plus years, interacting with clients is what Cathy enjoys most about the job. The transition from working for larger banking institutions to smaller, community banks has been a positive one.
Learning the Nuts & Bolts of Banking
“While working for a larger bank seemed more mechanical, driven by sales and procedures, it was good training,” explains Cathy. “I learned a lot. But working for a smaller community bank allows the passion you have to assist customers to thrive. For me, it came to light that this is really what I want to do.”
Not everything can be found in a procedural manual, explains Cathy. Different situations require critical thinking, and that’s where Cathy’s previous experience and banking expertise comes into play at RBAZ, guiding the Universal Tellers to find solutions for their customers. “Having that previous experience and training at a larger bank gave me confidence that I can make the right decisions for my customers and the bank.”
She first became attracted to the world of banking in high school where her interest in banking came to light during career day. She later attended Teller School and was hired by a major bank in the Valley where she held several retail banking positions, there and at other community banks in the area.
With plans to take some much needed time off to care for her mom, Cathy was approached by RBAZ Chief Credit Officer Amy Lou Blunt, whom she had worked with previously. “I knew Cathy would be a great fit for Republic Bank of Arizona,” says Amy. “Her knowledge and experience on the operations side is a huge asset for us, but it’s more than that. She’s also very caring and compassionate, and brings a sense of warmth and calmness to the job. Our team and our clients really respond to that.”
Spreading Kindness in the Community
As a true advocate of the Bank’s Caring Culture, Cathy has a rich history of community involvement, building homes for Habitat for Humanity, fundraising for the Homeless Youth Connection to provide housing for at-risk youth, and serving on boards of Leadership West and the Glendale Rotary Club.
Cathy is married with two sons. She also cares for her mom and four dogs while finding time for crafting, working out at the gym, and renovating her home inside and out.
Spotlight on Banker Greg Barrett
Greg Barrett Stats
Years at RBAZ: 1
Years in Banking: 30+
First Job: Bus boy Miracle Mile Deli
Personal Note: Met his wife while working at Miracle Mile Deli. She would come in for lunch and he was smitten from the start.
Biking or Banking: Either Way, He’s a Champ
How does a two-time road cycling state champion channel that competitive drive to help others succeed?
For Republic Bank of Arizona Banker Greg Barrett, it comes in the way of solving issues, making meaningful connections, and being a trusted advisor to business customers seeking his financial expertise. And that expertise is deep and extensive.
After graduating from Arizona State University with a Bachelor’s of Science degree in business management, Greg landed his first career job at Arizona’s largest locally owned bank, Valley National Bank. He was hooked … that mix of personal interactions, analytics, with a pinch of sales created a well-paved career path for Greg.
A Mutual Attraction
Having worked in both large, fortune 500 banks and smaller, locally-owned institutions, both on the retail and business side, Greg had the experience, background and reputation to land his ideal job … commercial banker at Republic Bank of Arizona.
“My attraction to Republic Bank of Arizona is its focus on providing high-touch lending and banking services to businesses and their owners,” said Greg. “RBAZ is really tied into the community. It’s like working for a private bank for businesses. We can take the time to really become a trusted advisor for our clients.”
“What I really enjoy is helping customers solve issues and making connections to help them succeed,” said Greg. “If I know a vendor that can help my customer solve a problem or help them in some way, I’ll happily make a referral that can ultimately benefit both businesses.”
He Makes it Sound Easy. But is it Really?
Greg’s experience has taught him that no matter how big or well known a company is, no matter how much marketing or advertising support you get, the real test is how you treat each individual customer. That’s what makes a difference.
Greg has found success in his career by building a strong network of clients and referral sources that trust him and know he will do right by them. He makes it sound like a no-brainer, but building that trust takes commitment and hard work. And that’s what makes Greg a great banker.
“I’ve known Greg for several years,” said Chief Credit Officer Amy Lou Blunt. “He’s connected to the community and is eager to help local businesses succeed. He’s passionate about providing first class, personal service to his clients, and we are very fortunate to have him as part of our team.”
Having spent most of his life here in the Phoenix area, Greg is almost a native. In addition to his Bachelor’s degree, Greg also has a Masters in banking from Pacific Coast Banking School in Seattle, WA.
When not working, you might find Greg hiking or biking with his wife Julie, or hanging out with family and friends. Greg and Julie have two sons and a granddaughter.
Spotlight on CFO Brian Ruisinger
Brian Ruisinger Stats
Joined RBAZ: June 2018
Education: Baccalaureate of Science in Accounting from University of Nebraska
First Job: Picking strawberries
Personal Note: Hails from Nebraska but grew up in the New England area
Rocking the Numbers
Numbers have always been a friend to Brian Ruisinger. A math whiz, the financial industry seemed a natural career path for Brian, Republic Bank of Arizona’s Chief Financial Officer. “The financial industry sort of found me,” said Brian. While taking a difficult accounting exam designed to cultivate the cream of the mathematical crop, Brian nearly aced it getting just one wrong answer. “I just thought, maybe this is what I’m supposed to do.”
His first “career job” was working for Peat Marwick, (now KPMG) one of the largest accounting firms in the country. His job … conducting community bank audits. The rest is history as they say. Brian joined RBAZ in 2018 as executive vice president and CFO, bringing a rich background in both the banking and accounting industries having held several positions in these areas throughout his career.
Anxious to Contribute
Having followed the Bank’s progress over the years, Brian pointed to a number of positives that solidified his decision to join Republic Bank of Arizona in 2018, including the Bank’s move to a state charter, its team of professional bankers, its financial health, committed Board and its move to a new, updated office location.
“I’m excited to be part of the growing team at Republic Bank of Arizona,” said Brian. “As an Arizona-based community business bank, we have a great opportunity to support the financial needs of local businesses. I look forward to doing my part to contribute to the continued success of the Bank and the customers we serve.”
Prior to joining the Bank, Brian was president and CEO of Grand Canyon Bank (proposed). He has held similar executive positions with community banks in Arizona, as well as positions as Chief Accounting Officer, COO, Controller and CFO at larger regional banks and other organizations throughout his extensive career.
“In addition to his leadership skills and accounting experience, Brian thoroughly understands the community banking climate and the importance of our local business market,” said CEO Ralph Tapscott.
His Top 3
Brian’s list of top three accomplishments is an interesting one:
- Passing the CPA exam while working at the same time.
- Passing that Accounting exam with just one wrong answer.
- Winning a free-throw shooting contest at the Elks Club … who knew?
Ruisinger previously served on the Board of the Arizona Bankers Association and maintains active support for the Arizona Humane Society and the University of Nebraska Foundation and Alumni Association. Brian and his wife Linda have two cats that get a lot of attention. When not working, Brian enjoys all things sports … playing and watching.
Spotlight on Banker Todd Grady
Todd Grady Stats
Years at RBAZ: 1.5
Years in Banking: 26
Education: Bachelor’s in Business Finance, University of Phoenix
First Career Job: 1992, Valley National Bank
Interests: Sports of all kinds, watching and doing what I can to remain active in sports
Personal Note: Met wife Tina while working at Compass Bank
Work is Never Done
The work is never done concept is something that Portfolio Manager Todd Grady understood early in life and he is just fine with that. Growing up in Phoenix, Todd woke up each morning to deliver more than 100 newspapers (rain or shine) for two years, starting at the age of 11. He understood that the early morning job he accepted at a young age would build a solid foundation for a strong worth ethic.
Fast forward to today; working at Republic Bank of Arizona (RBAZ), Todd brings a positive work attitude along with that strong work ethic to support his role as portfolio manager and underwriter for RBAZ.
Todd has advanced over the course of his 26-year banking career from his first assignment in banking in the retail branch banking system. A business major with emphasis in finance, Todd’s banking career has been wide and varied. “There isn’t much I haven’t done,” says Todd, and he is willing to share his experience and knowledge with anyone on his team that could use a hand at RBAZ.
The journey did not end in the retail banking sector. Todd later moved into commercial operations, which was just a start toward building a solid treasury management background along with gaining the building blocks and exposure to expand into the commercial and business banking lending. The road journeyed has been very fulfilling for Todd and has given him the skills needed to be a strong team player for RBAZ.
Today Todd continues to grow with RBAZ. The work in the area of portfolio management and underwriting allows him the opportunity to work very closely with all areas of the bank to understand the customer need and support the Bank as RBAZ continues to grow. “I enjoy the small business banking environment and assisting small to mid-sized businesses grow,” said Todd.
“Here at Republic Bank of Arizona, I’m entrenched in all aspects of a loan deal. It is great fun working with the other bankers, lending support staff and frontline staff that work very hard every day to make banking with RBAZ the best it can be.” With the support from senior management and the good people he works with, Todd continues to be inspired to pass along any assistance he can give to others.
“Todd is the quintessential team player,” said Amy Lou Blunt, RBAZ’s chief credit officer. “He has a long tenure in banking and brings a very diverse background in treasury management and credit. He also has a great sense of humor, which we very much value.”
Making an Impact
Todd has a long history of community involvement including roles of chair or co-chair for local non-profit agencies, supporting the local United Way in various ways, and donating personal time assist local non-profit agencies when extra hands are needed. His commitment to helping others in almost every aspect of his life makes him an ideal fit for Republic Bank of Arizona’s team of dedicated and community-minded bankers.